Bankruptcy Lawyers have long ago acknowledged there exists numerous duties in serving a clients' need which really can be accomplished by a Virtual Bankruptcy Assistant, who works to complete bankruptcy petitions under their supervision and direction. As such, lawyers nationally have now prompted their colleagues to support the training and employment of these assistants. However, the productive usage of Virtual Bankruptcy Assistants will depend upon the normalization of the establish office procedures, presently in use at your firm.
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As a result, Bankruptcy Lawyers who intend to make use of Virtual Bankruptcy Assistants should know that their success is likely to be grounded in sturdy principles of office organization and communication. Unfortunately, sometime the focus on the normalization of petition preparation procedures has resulted in a conception of a Virtual Bankruptcy Assistant as not much more than purveyors of the routine.
For you to make your relationship prosperous, it is not sufficient to merely anticipate that your Virtual Bankruptcy Assistant ought to only be concerned with the mechanics of Bankruptcy Law, only inputting numbers into the forms of a personal bankruptcy software program, but more to the point, that they should be focused on exactly why such task should be executed and encouraged to detect methods to improve your petition procedures whenever possible. The routine of keying in figures into forms is simply a place to begin from which your Virtual Bankruptcy Assistant should move from quickly to take on much harder tasks, which can require a full range of judgment abilities.
It is possible to conceptualize the Virtual Bankruptcy Assistant as a link in the legal service delivery system based on the assembly line principles of bankruptcy forms processing, in which they become a specialist in the routine and repetitive. However, your Virtual Bankruptcy Assistant can go considerably beyond the routine. Specifically how far they could go will depend more upon the working relationship that evolves between the Bankruptcy Attorney and the Virtual Bankruptcy Assistant, and less on the routine input of figures into a software program.
Would you like to make the relationship a productive one with your Virtual Bankruptcy Assistant? From the onset, define your expectations and communicate them effectively. Work to remove the repetitious, and insert the challenge.
To optimize your relationship with your Virtual Bankruptcy Assistant, continuously apply these 4 principles:
1. Supply consistent feedback.
Failing to present any kind of feedback on the completed Personal bankruptcy Petition leaves the Virtual Bankruptcy Assistant with very little exposure to your expectations, and will not reward them for their good behaviors. I cannot stress enough the value of this. Don't forget that Virtual Bankruptcy Assistants have the basics of bankruptcy petition preparation down cold. Otherwise, why would you be working with us? Nevertheless, it is crucial that we know what specific things you want to see on the petitions or pleadings, with respect to specific language, order of information, etc. This helps to make the process more a team cooperation, and will help ensure that we are able to fulfill your expectations with every petition completed.
2. Discover how to delegate work effectively.
As with most of my clients, their needs are all different. Quite a few like for me to mainly input data into the software program and present them a finished petition. Some want me to perform all the stuff following the moment that the retainer agreement is signed right up until the bankruptcy is discharged. This is no problem, however where it gets a little difficult is when I am working with another bankruptcy paralegal / bankruptcy legal assistant within the firm, and it is not clear as to who is responsible for what. Take a few moments at the beginning of the case and supply a synopsis of what your expectations are through the bankruptcy filing, and note who will be accountable for what. Be certain to include your own work in the process as well.
3. Provide constructive criticism
Let's face it, not many people can take criticism okay. Nonetheless, it is extremely essential aspect of the process to enhance our work. I have had a lot of success with legal professionals who took a few moments via phone or electronic mail to provide me with some insight to my mistakes, and it was unquestionably appreciated. Although I would like to think that I am flawless, I know it to be the case that I am not, and I welcome the chance to learn from those who I am providing services to. Use the opportunity after the petition is completed to supply insight and education to your Virtual Bankruptcy Assistant, and it will be returned ten-fold.
4. Ensure that your entire firm is dedicated to the use of Virtual Bankruptcy Assistants
You have made the investment of time and money and further dedicated yourself to enhancing the efficiency of your firm, through the use of a Virtual Bankruptcy Assistant. Great move on your part. Now, please take a few moments and tell the staff of your firm of the beneficial part that the Virtual Bankruptcy Assistant will play in helping to progress the cause of the firm, by facilitating the growth of revenues and improvement of customer service. It can be disheartening to build a great relationship with a bankruptcy attorney, to only be met with the cold shoulder of the staffers when help is needed. I always remind the bankruptcy lawyer and the firm's staff that it is not my intention to replace anyone, but only to help the attorney increase their business, without a huge capital expense. Any words that can be passed onto the firm's staff in support of this can be awesome, and help the bankruptcy petition process go just that much smoother.
Your success as a lawyer always hinges on relationships, and the choice to build a relationship with a Virtual Bankruptcy Assistant is a wise one. Apply these 4 simple ways to get the maximum use of Virtual Bankruptcy Assistants and reap the benefits later.
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